All offices are open, hours vary. ​
Providing face-to-face and telehealth services.
Just give us a call (330) 264-9029 OR (877) 264-9029

Need to talk to someone right away?


Making a difference
since 1953...

“To make a difference in the lives of those who seek our care, and to promote positive behavioral health in the communities that we serve.”

Our vision: “To be the community ​based provider of choice for behavioral health concerns.”

SEPTEMBER IS ​Suicide Prevention Month

Suicide Prevention Month Suicidal thoughts, much like mental health conditions, can affect anyone regardless of age, gender or background. In fact, suicide is often the result of an untreated mental health condition. Suicidal thoughts, although common, should not be considered normal and often indicate more serious issues.
September is Suicide Prevention Month — a time to raise awareness and discuss this highly stigmatized topic. In addition to shifting public perception, we use this month to spread hope and vital information to people affected by suicide. Our goal is ensuring that individuals, friends and families have access to the resources they need to discuss suicide prevention and to seek help.
Crisis Intervention Team
(330) 264-9029
National Suicide Prevention Lifeline
1-800-273-TALK (8255)
The Lifeline is a 24-hour toll-free phone line for people in suicidal crisis or emotional distress. An online chat option is also available.

Medicaid Starting Renewal Applications
​Post COVID-19 Crisis

OHIO Congress set April 1, 2023, as the official start date for Medicaid eligibility renewals. Ohio Medicaid to resume regular eligibility operations and encourages enrollees to update their contact information.
                Go to: For Patient > Medicaid Renewals 

The COVID-19 Public Health Emergency has ended resulting in changes to TELEHEALTH services.

​During the COVID-19 public health emergency Medicaid, Medicare and other insurance providers allowed telehealth services to be provided over the telephone (audio-only). Now that the public health emergency has ended, HIPAA security rules no longer allow telephone (audio-only) services because they are not secure and do not protect the privacy of patient information.
 
As of August 1, 2023, The Counseling Center will not be able to provide telephone (audio-only) treatment. We will be able to continue providing telehealth services through a HIPAA compliant, safe, and secure Internet based audio-visual program. A further requirement as the public health emergency ends is that all patients must be seen in the office face-to-face at least once a year.
​The Counseling Center staff will work with you to make this transition as smooth as possible and assure telehealth services continue through the Center’s Telehealth Services site at ccwhc.doxy.me.  
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Appointment reminders will include information for telehealth appointments and a link you can click for telehealth services is available at the top of the page.

Please contact a staff member at 330-264-9029 for assistance.
Thank you for your patience as we work with you to make sure you have the services you need in a safe and secure way.

 National Runaway Safeline Partner

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National Runaway Safeline is open 24/7.

​Teens and Parents or Guardians:    

​By calling 1-800-RUNAWAY or 1-800-786-2929, you will immediately share your story with a compassionate person and build a plan together.
The Counseling Center is supported in part by the Mental Health and Recovery Board of Wayne and Holmes Counties, Orrville United Way, United Way of Wayne and Holmes Counties, patient fees, grants and donations.
Photographs on this page by Christine Allman, Diane DeRue, Jim Foley, Kristen Labbe, Dave Snyder and Don Robb.